Your AEP Ohio Login gives you access to your account 24/7 without having to wait in line or on hold. With an online account, you can view and pay your bill, update your personal information, start, stop or transfer your service, enroll in Paperless l, Automatic Payment or Budget Billing, report an outage or check your outage status.
However, if you are a customer looking for instructions on how to register for online account to your American Electric Power account (AEP) or if you already have an online account looking instructions on how to sign in to make your AEP Ohio energy bill payment, this post will walk you through the processes.
AEP Ohio eServices / Online Features
When you register for an online account, sign in to account Center, you have 24/7 online access to the following account features. online features include:
1: Outage Information
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area
2: Account management
- Choose “Remember me” to skip logging in each time you use the AEP Ohio Login portal
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts
3: Energy Outage
- Compare how your current usage compares to last month or the same time last year
3: Settings
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
- Enroll in and manage billing and outage alerts
How To Register Online To Manage Your American Electric Power (AEP) Account
In order to manage your AEP Ohio account online, you have to log in to your online account. The AEP Ohio login step is very simple. You must have your username and password to access your online account. Those who don’t have their login credentials, have to register first by following the below steps. If you’re not an existing customer, fill out their start service form.
However, the first step to Register online to Manage your American Electric Power (AEP) Account is to go to https://www.aepohio.com/account/register and enter your valid email address and click “Continue”. This is the address where you’ll get confirmation of transactions on your account as well as information about programs.
AEP Ohio Login Steps
Your https://www.aepohio.com/account/login/ username and password enable only you to use your American Electric Power (AEP) online service. Signing in provides an added level of security for your service. You can sign in using the unique sign-in username and password you selected when you registered online.

To sign in, go to https://www.aepohio.com/account/login/
- In User ID, type the user ID that you selected when you signed up for online account.
- In Password, type your password.
- Click Log In.
How To Make Your American Electric Power (AEP) Bill Payment
AEP Ohio bill payment methods are simple, convenient and secure. Payment is free when you pay online with a checking account and you’re enrolled in Paperless Billing.
1: Make Online Payment: To view or make an online payment, you have to log in to your account by following the AEP Ohio login steps above and get online access to your account. There you will get an online payment option. You can also pay with AutoPay. Their AutoPay service will automatically pay your bill on the due date from your checking account and send you a message when it’s paid.
2: Pay as a guest: If you don’t want to create an online account and would like to make a one-time payment, AEP Ohio offer guest pay (fee applies). To pay as a guest, go to https://webpayments.billmatrix.com/AEPOhioWeb
3: Pay by phone: Make immediate payments by phone (fee applies). AEP Ohio partners with BillMatrix for immediate payments by phone. Call BillMatrix toll-free at 800.611.0964 to make a payment.
4: Pay by credit, debit, some ATM cards or e-check: You’ll need your account number. You can login to get your account number. Payments made after 4:00 p.m. ET, on a weekend, or on a holiday will post on the next AEP Ohio business day. A fee charged by our partner BillMatrix may apply.
Please Note: If you have questions not related to this payment service, please contact AEP Ohio directly at 800.672.2231
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