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Direct Energy Login: Access Your Account & Pay Your Bills

The Direct Energy login portal is a convenient all-access pass to your Direct Energy account. The Direct Energy login portal makes it easy to manage your account online anytime anywhere. You’ll be able to pay your bill, refer your friends, review your plan information and more on the portal.

Also, when you register for online access to your Direct Energy account, log in to the Direct Energy login portal, you will have a full and secure access to the following online account management tools;

1: Pay Your Bill: Schedule bill payments from your credit card or bank account, set up Auto Pay so you don’t have to worry about on-time payments, set up paperless billing on your account, or pay directly through the Direct Energy Login portal.

2: Monitor Energy usage: Analyze your energy usage to make informed decisions that can help you use less energy. Smart meter customers can view daily, monthly, weekly and yearly usage, and non-smart meter customers can view monthly usage.

3: Renew Your Service: Easily renew your Direct Energy service. Direct Energy will give you a range of available plans and rates available for your home, and you can choose the one that’s best for you.

4: Switch between Multiple Addresses and accounts: If you have multiple service locations, it’s now easier than ever to access them all. With a single login, you’ll be able to switch between all the service locations in your account.

5: Past Bills And Payments: Get a convenient view of past payments and your billing history.

6: Refer-a-Friend: Get a $50 bill credit for every friend you refer who becomes a Direct Energy customer & your friends get a $50 bill credit, too. Just share your unique Referral ID or your referral link to start earning.

How To Register For Online Access To Your Direct Energy Account

If you are a Direct Energy customer but have not used the Direct Energy online account services, then you are required to create an online account including a username and password. To set up your Direct Energy account, you need to register on Direct Energy login page and click on “First Time User

Are you an Alberta customer? Please register your Online Account here.

If you signed up for a Direct Energy small business plan after April 4th, you will need to create your online account.

be sure to enter your account number to find your account. Your Direct Energy LP account number is located in the upper left hand corner of your bill. You can also find your account number on the come Email and the Bill Reminder email.

If you need help, please call 1-833-480-7834 to speak to a customer care agent.

Direct Energy Login Steps

Manage your account completely at your convenience, on your schedule, with the Direct Energy online services. You have a variety of billing and payment options to choose from. Learn more about the most popular options below, or log in and use them right now.

However, if you already have your username and password, then follow the simple steps below to access your Direct Energy account online.

Direct Energy Login: Access Your Account & Pay Your Bills

To sign in, go to

Are you an Alberta customer? Please access your Online Account here.

  1. In email, type the email address that you selected when you signed up for online account.
  2. In Password, type your password.
  3. Click Log In.

Once logged in, you can view your account summary, make your Direct Energy bill payments, and update your profile information. You can also activate paperless statements and set up autopay to have your monthly statement automatically paid each month from a checking or savings account.

How To Contact Direct Energy Customer Support

The Direct Energy App and the Direct Energy login portal puts you in direct contact with their friendly customer care agents via chat, email or phone. They will be happy to help with any questions or concerns you may have.

(Mon-Fri: 7:00 AM – 9:00 PM)
(Sat: 8:00 AM – 4:30 PM)


Mailing Address
P.O. Box 1515
Calgary, AB T2P 4K2

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