The Duquesne Light Login portal commonly called “My Acccount” is a free tool that enables you to manage your Duquesne Light account(s). You can pay a bill online, view information about your electricity use and enroll in electronic billing to view and pay bills online.
However, the guidelines in this post will assist you if you’re looking for instructions on how to access your Duquesne Light online account, sign in to your account, sign up for a new Duquesne Light account and ways to pay your Duquesne Light bills.
How To Register For Online Access To Your Duquesne Light Account
New and first time customers are required to register for Duquesne online account access in order to manage their online account activities. Don’t have an account? Register now to;
- View & Download bill
- Pay bills & receive electronic statements. Schedule one-time or recurring payments.
- Easily report power outages.
- Check the status of outages.
- Access daily energy usage information.
Step 1: Navigate registration page
- Visit the Duquesne Light’s official website. The link is already specified in the website login section above.
- Click on “Log In” link on the top right corner of the homepage to open the login area.
- After that, press on “REGISTER” button that is next to the “LOGIN” button.
Step 2: Provide your information: In the next page, you need to complete the enrollment form by entering the following information:
- Account Number
- Last 4 Digits of Primary User’s SSN
- or Meter Number
After filling out the form, click on “Next” button.
Step 4: Adhere the requirements: Follow the rest of the prompts until you complete the registration process including select person and user information. As a result, you have your own Duquesne Light online account.
Duquesne Light Login Steps
In order to take advantage of all the features of your Duquesne Light online account, you must first sign in on the Duquesne Light login page. Therefore, follow the steps below to know how to login.
Step 1: Navigate Duquesne Light’s login page
- Go to the Duquesne Light’s official website clicking on this URL: https://www.duquesnelight.com/
- Click on “My Account“
Step 2: Enter your account info
- Enter your username and password into the provided empty box. If you want to save your username, tick out “Remember My Username” box.
- After that, click on on “LOGIN” button to access your Duquesne Light online account.
Duquesne Light Bill Payment Options
1: Mobile App: Make a payment with your bank account on the DLC mobile app. Download the free app now from the Apple Store or Google Play.
2: AutoPay: With nothing to mail, no checks to write, and no stamps to buy, DLC’s Automated Bill Payment Plan saves you time and money. Your monthly payment is automatically deducted from your specified bank account on the due date.
3: Pay Online with DLC: If you have a bank account and access to the Internet, you can pay your bill online with DLC. The program is a secure and free way to transmit payment directly from your bank account.
4: Pay Online with Speedpay: Login here to make a same-day payment with your bank account, debit or credit card through Speedpay, an ACI Worldwide company’s network. Or choose to pay as a guest without logging in.
5: Pay by Phone: Pay with your debit or credit card by phone at 412-393-7100
6: Pay by Mail: Use the self-addressed envelope provided with your bill, or send your check payment and remittance stub at the bottom of your bill to:
Duquesne Light Company
PO Box 371324
Pittsburgh, PA 15250-7324
7: Pay by Text: Pay with your debit or credit card, using your phone, by texting through Speedpay’s network.
8: Pay in Person: 100+ locations, Use city code: DUQUESNE PA. Find a Speedpay Quick Collect location near you.
9: Wire Transfers: Commercial and industrial customers who would like to pay their bill using a wire transfer should contact their DLC Account Representative or call 412-393-7300 for instructions and account information.
10: eGift Card: eGift Cards are a perfect way to give the gift of power to a relative, friend or neighbor. The eGift Card is applied directly to the recipient’s account, and can be purchased in any amount, starting as low as $5. Online purchase option available for customers with DLC web account or download and print form.
Duquesne Light Contact Information
Mail a payment
Duquesne Light Company
PO Box 371324
Pittsburgh, PA 15250-7324
General comments
Duquesne Light Company
411 Seventh Avenue (6-1)
Pittsburgh, PA 15219
Customer service:
412-393-7100 (residential)
412-393-7300 (business)
Agents available Monday through Friday 8 am – 5 pm; automated phone system available 24 hours a day, seven days a week. TTY users call 711.
Report an Outage/Emergency
412-393-7000
Report emergencies using this number, including: power outages, downed wires, partial power, flickering lights or other hazardous situations.
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